This is the initial blog post from David Hewitt, MD of Aragon Consulting Services.
The company was formed in 2002 and has seen success working alongside over 35 clients during this period.
The main services provided are identified as process mapping businesses to evaluate how they function and recommend improvements, generating flow diagrams and formal standard operating procedures along the way. These exercises have led to companies pursuing accreditation to ISO9001 Quality Management Systems, ISO14001 Environmental and ISO18001 OH&S.
I intend to offer solutions and advice via this blog on these services during the coming months.
Please watch this space!
Many businesses are using the process of risk management in their Quality Management System architecture. It is already a sub-section of OH&S ISO18001 but its transition to the Quality System is adding value to the process. The management of risk is something we do badly – as statistics from the HSE demonstrate in 2011 when 171 people lost their lives and over 25,000 were injured in accidents across the UK.
Application of a simple model would assist in the reduction of the repetition of such figures. THE RISK REGISTER IS AN INTEGRAL PART OF THIS PROCESS…..The RISK Register
The International standard BS EN ISO9001:2008 requires that mandatory procedures are available for both Corrective and Preventive Action. They could be combined but that is not advisable. Models of such procedures are available from my web site.
Corrective Action is taken as a result of non-conformances occurring as a result of any activity such as internal audit, rejects, customer returns etc. Formally recorded, it provides evidence of company procedure and should address why it happened and what steps are taken to not only correct the problem but to have sustainable actions in place to prevent it happening in the future.
Preventive Action is an “activity” that I encourage my Clients to build into the Management Review process. It becomes an agenda item where the management team (with input from others) identify, recognise, discuss, plan and act upon ideas that will improve the business or its processes to prevent the occurrence of potential problems in the future. These actions are delegated and recorded formally in the Management Review minutes.
If you requrie any further assistance please email aragon consulting.